Originally Posted by
SuperFlyBoy
Exactly, which is why I prefer to fly Norwegian rather than SAS - the problems are two-fold:
1. I cannot choose Norwegian on a single ticket that I book on LH.com.
2. The lines in the airport sometimes (as in LGW) are horrendous in the summer.
However, I'm happy to pay less for the ticket than SAS and buy the food/drinks on board, rather than paying for a higher class of service for my LH ticket and get *nothing* on SK.
But when Norwegian have to sort out an unexpected situation, you will know why some off us once a year after a slow fade toward DY because of the prices suddenly run very fast back to SK...
Norwegian don't got any customer service or ability to help passengers if planes get cancelled or long delays occur.