Originally Posted by
DownUnderFlyer
AC is a good example. On some routes, AC doesn't show availability at all while the ANA tool does. The other issue I find often is when using M&M miles on SQ where tools show no availability and only the LH call centre will see the available seats. And of course there are the specialy things like LH A380 F awards which ANX can't cover.
So ANX is a very nice tool to research and works well with the excpetion of some specialty problems.
Very true. Award availability can occasionally differ between different sources.
I put together a
Tips page with some notes on the various airline sites, to document the exceptions where additional research would be needed. In particular, I have also observed the same thing about AC not showing some LH flights. It only happens rarely, but it is always a good idea to cross-check using additional airline sites (such as CO or ANA).