Originally Posted by
toomanybooks
People who put such a message on a recording to be heard by frustrated customers are idiots. Do they think we care WHY we are not getting the service we expect?
agreed, busy signals and staff meetings are not what customers want to hear when they call a company to resolve a problem.
even worse, i called about a week ago and the staff meeting recording said they would be back at 7pm. i gave up at 745, the recording was still on and saying 7pm. i guess in hindsight, it didn't say what day at 7pm, so perhaps my bad for assuming it meant that day.
