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Old Jun 5, 2011 | 1:18 am
  #9  
SusanDK
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Originally Posted by SuperFlyBoy

Oh yes, they *still* haven't changed the English option to direct to English agents when pressing "5" in the prompt!
Sorry, I'm not understanding your complaint with this, and I'm curious. Are you saying that you pressed '5' and the agent was unable to speak English?

I always press '5' and I always speak to an agent who speaks English fluently.

Susan
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