Do Not Disturb
Make a green choice hang tag
Shhhhh! I'm sleeping

Seems like in the last year Starwood as a whole has a standard across most all of it's brands to have housekeeping, room attendants, or whatever you want to call the people who actually come and clean your room not respect the sign.

I believe all but the W and St. Regis have yet to give me this problem. I could have a late check out, a sign out, or a make a green choice hang tag and for any given reason they like to attempt to enter the room. Which ends up making a huge noise when the bolt on the door slams to prevent access to the room and then waking me up.

I'm a light sleeper and unless had an ambien would not be able to fall asleep again. My question... If you report the issue to the front desk the first night, what type of reasonable compensation should you ask for if they do this for the rest of your stay. Or is my problem asking someone at the front desk and not some type of supervisor/manager?

This issue for me ranks above the fast and loud slamming doors at most starwood hotel chains. From what I told there is little they can fix without spending a lot of money, due to some fire code these doors need to open and shut at a certain speed.


When will Starwood finally look into these problems? I know they do surveys... as I've done many. They must have a pretty good idea that at 1,000+ hotels that the largest issues have to be noise waking guests up and that everyone but plats have to pay for internet except at aloft/4P/element hotels. Seems to me if you can't control your employees from knocking on a guests door with a DND sign or a room that has a 4pm checkout there should be some fine that comes out of their pay check. I think it would cost very little to solve this problem, and the money gained from the fines could be put toward to help pay for new non-slamming doors!