Originally Posted by
Often1
You got 20K miles for a $45 suitcase which was damaged, but not destroyed. And that, after you had left the airport and flown at least 2 further segments (LHR-Russia and Russia-France). Other carriers might have better CS but nobody would give you better or close to that in comp.
(emphasis mine)
Sorry, I may be a little dense right now...but I'm not sure I see where the OP said that he got 20K miles comp?
Edit to add:
And now the thread is merged with the de facto luggage advice/"help desk" thread. 
/Moderator
Last edited by JY1024; Jun 3, 2011 at 7:25 pm
Reason: edit to add mod note