Originally Posted by
Often1
You got 20K miles for a $45 suitcase which was damaged, but not destroyed. And that, after you had left the airport and flown at least 2 further segments (LHR-Russia and Russia-France). Other carriers might have better CS but nobody would give you better or close to that in comp.
Where on earth does it say that the OP got 20K miles ? Now, say sorry.