Originally Posted by
CommittedLurker
This is pathetic.
I have now reached the conclusion that Skywards is a pure afterthought for EK.
I do not believe I posted on this experience I had when trying to enroll my kid, but I had a similar experience.
I will say though that Skywards BOM team took care of it -- useless via DXB nor NYC Skywards group. Had to send a scan image to them via email. Took a few days, but they got me the all important EK number I needed.
I was even able to get them to apply a date-related bonus miles promo to that brand new account that was available to Skywards (but never advertised or linkable for the kids side).
Rasheed