I've heard people recommend before to put in a room request before arrive. Does anyone know how this is done or if there is even a point to it? I'm staying on points (pre-increase levels), my Gold status has expired, and we'll be arriving around 9PM, so I'm thinking that I'm total bottom of the barrel. All studios are sold out right now, too. The room is tiny, so we'd like to have a balcony/lanai to sit out on while the kid sleeps. South units just have a step-out balcony, correct? Do all North units have a couple chairs?