Originally Posted by
Symmetre
or is it a vacation traveler who pays the going rate, pays the baggage surcharge, has no clue the lounge even exists and is delighted to get a cup of coffee en route?
Really?
I believe that those types would book through expedia... and be a statistic, not an AC target market
That being said, AC could do a better job of educating the masses on how its hard product is competitive (non 3 amigos) compared to say the aging United fleet