FlyerTalk Forums - View Single Post - new lounge rules for gold? [End of Open Doors for Golds]
Old Jun 2, 2011 | 9:26 am
  #883  
HIDDY
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Join Date: Aug 2006
Location: Argentina
Posts: 40,867
Originally Posted by Phil the Flyer
As much as BA Executive Club does a good job on this forum - for which I know many are extremely grateful - it is a pity that having contemporaneously posted in the thread Paralytic has highlighted (post #70) and in the thread I have highlighted (post # 21) this thread has not similarly enjoyed at least one post explaining the company line.

It's probably easier to reassure us that a benefit isn't being withdrawn than try and defend the situation when it has been withdrawn.
I think you're being a bit unfair there.

An explanation in the newsletter might be the best way of informing those affected why the decision was made. I don't see why Nicci should have to explain the reasons behind BA's business decisions.
If she did, I can imagine some of the replies she would receive might make her position on this forum most uncomfortable.
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