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Old Jun 1, 2011 | 11:57 am
  #10  
lewisc
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Join Date: Feb 2003
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Originally Posted by MaximumSisu
Actually, no. You may think you are "reserving" a room with two beds, however you are merely stating a preference for such with most hotel chains. If you show up wanting two doubles, and all they have is a king, they might be nice and let you cancel your reservation, but then again they may not. If they have a room, they may hold you to the reservation or charge the cancellation fee, and many credit cards will not honor your dispute.

With Priceline you are correct --- you get what they got.
There are hotels which have a different rate for a room with 2 Q beds vs a room with 1 K bed. In that case a customer is expressing more then just a preference.

Other cases there a a rate for the room and the guest has the opportunity of stating a preference.

A hotel is withing their rights giving a PL customer a room with 1 double bed without even enough room for a roll away. A guest who reserved a room for 3 or 4 guests can't be given such a room.
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