I believe from your note you may have duplicate accounts. If you can send me a private message with your account numbers, name and address I can sort out the different accounts for you.
Sorry for all of the confusion.
Originally Posted by
sc flier
I agree that it's very confusing. These separate but related programs are not friendly to those who don't already understand them, and I'm sure that some people simply book elsewhere rather than try to figure them out. Wyndham should figure out how to better consolidate these programs -- preferably with a single account number.
I have a ByRequest number that is tied to a Rewards number with 0 points. I somehow have a separate Rewards number that does not seem to be tied to a ByRequest number at all.
So if I log into my ByRequest account, I see a Rewards number and balance of 0. I can click on the link to go to this Rewards account. If I then log out of my Rewards account (0 points) and log into my other Rewards account (+ points), I see my points. Now if I return to the ByRequest website, it still sees me as logged in for ByRequest and with my first Rewards number.
There's no indication of a way to tie my ByRequest number to my other Rewards number. I could sign up for another ByRequest number to tie to my second Rewards number.
I'm sure that I'm not the only one with such a confusing arrangement.
For new ByRequest members who do not already have a Rewards number, do they get a single number for both programs?