Originally Posted by
DYKWIA
You must have posted this at least a dozen times...
Have you made your feelings known to Emirates? If enough people complain, then maybe things will change.
Constantly complaining on a website won't really change anything.
Many people (myself included) think Emirates hard and soft product is great (except may be A330/A340). They are miles ahead of the likes of BA/QF and all the US airlines.
Cheers,
Rick
Hi Rick,
Nice to hear from you.
Yes, I guess I have complained here rather a lot, but that's just an indication of my frustration with EK. Point taken and I'll try and curb it. As for complaining to EK generally, clearly it won't have any effect other than getting me a black mark on their computer system, So why bother?
As for hard/soft products, as I mainly live in Australia (I'm a dual UK/Aus citizen) I can avail myself of a range of better airlines such as SQ, TG, QF, CX, etc, etc, so I don't need EK at all, particularly as I have absolutely no need or desire to go to DXB. I agree with your comments re BA and the US airlines (I am a UA 2 million miler, so I do have a little experience).
When I reached EK Gold last year, almost by accident, I had a closer look at them and thought they could become one of my preferred carriers. Since then, there have been so many negative changes, they are now off my Christmas card list.
Sorry to have bothered you; have a nice day and goodbye.
But just before I go, Rick, I reckon I've worked out who you are. A travel agent (you appear to have no status of note anywhere). Let me know if I'm wrong.
