Woah non-compliant DCC in HK?
HK DCC (and banking generally) runs differently from China.
Can you post a image of the HK Duty Free card slip pls, like
http://www.flyertalk.com/forum/china...on-21.html#307 ? I wanna figure out which HK bank is HK Duty Free's acquirer.
Whilst in China there's no-one who gives a damn if (acquirer) banks run amok, in HK it's pretty easy to screw both the merchant (HK Tourism Board) and the bank (HK Monetary Authority (our Reserve Bank) and HK Consumer Council). Companies maltreating tourists does get in the news.
So let's try and identify the HK bank involved and screw it. As well as HK Duty Free no doubt.
Incidentally, which Australian card issuer have you got? I used to live in Syd (and my brother's still there), interested to konw which bank is so happy to give out refunds?