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Old May 29, 2011 | 10:33 am
  #22  
Taiwaned
15 Years on Site
 
Join Date: Jun 2006
Location: KIX, ITM, UKB, YVR
Programs: Star Alliance - AC
Posts: 2,356
Originally Posted by moondog
Do a search on ctrip a few days before your flight to make sure it still exists. But, the cancellations we are talking about here are the ones that happen in the field. When that happens, ctrip can be a good friend (they try their best to minimize your agony; Expedia and most TAs in hotels are completely useless in this regard).
Totally agree on ctrip. Without ctrip backing me up, I would be yanking my hair out. They are the ones that fix the problem for me.

They SMS me as soon as they find out a problem.
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