FlyerTalk Forums - View Single Post - BA Paid Seat Reservation - Should they refund?
Old May 29, 2011 | 4:11 am
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Prospero
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Just as a side note, it is disappointing to read BA's seating systems are not capable of recognising the value customers place on these window pairs. If such assignments are purchased by customers, you'd think BA would be a bit more clever when dealing with aircraft substitutions.
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