Originally Posted by GYEWorldTraveler

Is the whole itinerary on the same ticket? If so, I am guessing that it is on SAS ticket stock and SAS would be the airline that needs to reissue the ticket. Delta ticket numbers start with 006, if the passenger is not on a 006 ticket, they really can't do anything. You will have to go through SAS if this is the case and SAS woul be the airline doing all the rebooking since it was their flight irregularity that caused the passenger to miss the flight on DL to FCA.

If you purchased two seperate tickets (ie one from SAS, and another one from DL) then you probably are out of luck unless you get a really nice agent. You are likely looking at a $150-200 change fee plus/minus any fare difference when you want to rebook. If the ticket price of the ORD-FCA segment was less than the change fee, it would be a "no value" ticket....ie worthless....because you would be better off buying a whole new ticket than having negative value left and applying it to a new one