Originally Posted by
3bjbno1
...the title makes a difference to a lot of people, including pax.
I find this part hard to believe. I cannot figure out why it matters what they call themselves so long as the service is still provided. I'd be happy to hear announcements from the Grand Poohbah so long as it also meant that the actual service remains.
Originally Posted by
3bjbno1
What, OTOH, do all those other titles mean? Nobody knows.
Is it that hard to understand what Flight Service Coordinator or International Service Manager mean? Given that the words used in the title actually describe the position that makes no sense to me at all.
Originally Posted by
3bjbno1
IMO they represent a subtle kind of de-professionalization of the FA staff.
How is either title more or less professional than the other?