I have a student employee coming to Montana from Lithuania, who is now stuck in Sweden due to the Iceland Volcano. She is on SAS, and her onward ticket from Chicago to FCA is on Delta. Since her flight to Chicago was cancelled, Delta said her ticket from Chicago to MT will not be honored. Is that legit? I know it is not the same airline and SAS is not part of Skyteam, but I would think in this special situation that Delta would cut her some slack and rebook her. They were notified before she would have flown and did not offer to reebok even with a fee, only that her ticket was worthless. Any ideas other than to whine at the counter in Chicago on her eventual arrival when a seat come available from Europe?
JudyJFLA