FlyerTalk Forums - View Single Post - A Job Well Done (JWD) Certificates: Definitive Thread
Old May 27, 2011 | 9:58 am
  #177  
rwoman
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Join Date: Feb 2010
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Originally Posted by HongKonger
I have heard several people mention Job Well Done certs. Are these real or metaphorical? Forgive my ignorance. When I am especially happy with a DL employee's performance I usually just send an e-mail.
They are for real - PM and DM receive them. I think the PM ones I received were worth 1500 points and the DM ones worth 2500 points. I've given them out to FAs, GA's, and Customer Service Agents who have merited them.
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