FlyerTalk Forums - View Single Post - How much spend in order to be a high value customer?
Old May 25, 2011 | 8:30 pm
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mersk862
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All SkyPriority customers are HVC's at Delta.

It's just that some are more HVC than others (and this is where the CRM comes into play).

I believe this was discussed at the DO (or another event).
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