Originally Posted by
Happy
That is not a good excuse to push the responsibility to AA about the ticket is not actually ticketed.
Oh no. I'm not saying it's AA's responsibility. I was just saying I understand a lot of people don't check the bills to see if they were charged.
Why would AA's system show ticketed in the first place? I would say more than checking card statements, something should have been seen as fishy when an actual ticket that you could change seats on never appeared. I assume that when the card was declined, the record was taken off.
However, given the older age, some loved one should have been in charge of this whole thing.