I booked a ticket for my aunt back on April 24th with her credit card. I initially looked at the itinerary through her name and the record locator because she doesn't have an AA account and I wanted to have access to her itinerary. Right after I booked it, it said purchased as I expected it to. The next day I looked at it again to change her seat and it said "ticketed" so I thought everything was fine.

She gets to the airport on May 19th and the ticket counter person says you don't have a ticket for this flight. The ticket counter person said something is wrong because I see your ticket and says "ticketed" but your credit card was declined?? She tried to fix it but eventually told my aunt there isn't anything she can do and if she wants to get to her destination she must purchase a new ticket.

The original ticket was $259.40 but on the day of travel the price was about $600. I have purchased a lot of tickets and I thought once it went "ticketed" payment had been made and everything was a go???

Is there anyway to get them to honor the original ticket price?

Thanks,
Rod