FlyerTalk Forums - View Single Post - Penalty rule for a ticket consisted of multiple fare bases?
Old May 24, 2011 | 4:36 pm
  #5  
N227UA
 
Join Date: Dec 2003
Programs: UA Silver
Posts: 2,262
Originally Posted by dfreeman02
The most restrictive rule (i.e., highest penalty) of any changed segment applies.

May I double check if I am understanding your bold words correctly? Let's assume that I purchase a ticket consisted of a domestic fare basis and an international fare basis. By mentioning "the most restrictive rule of any changed segment applies", does this mean that I would only be liable for the domestic change fee of $150 if I were to change segments that are covered under the domestic fare basis? If so, this sounds very rational. (but still $150 is too much needless to say )



Originally Posted by dfreeman02
Remember rule #1: if you don't get an answer you like, hang up and call again. This applies to the rates desk as well.

Yes, I always keep that in my mind. However, a major problem with this rule is that some annoying agents append comments to PNR, and the subsequent agents who answer call would follow whatever the comments on PNR say and not bother to go in any detail with something that disagree with the comments. I once almost had to beg an agent to assess everything from blank scratch.
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