I too have had enjoyed my stays at this hotel with the exception of the * disappearing* and reappearing airport shuttle.
When I first stayed there, they had a shuttle. Then on another occasion I arrived and they told me "they discontinued the shuttle service". So I had to Taxi both ways. As far as I know, it's back.
True, the hotel isn't that near the airport, which makes the shuttle r/t time quite slow.
Really, the only complaint I have about this hotel.