Islandcub
Great report. I hope that you get this problem with the Delta resolved. Keep us informed.

Is there any chance that you can write a couple more of those letters for me? I had an instance recently where the president of the chain intervened and the problem was still not fixed! I got a full refund for 2 stays of about 7 days but as I was on company business, I personally never saw any benefit to my discomfort.

[This message has been edited by IsleTraveller (edited 07-17-2000).]