I recently booked 4 rooms at Loews property and used my Youfirst account for each room. When I called to inquire about why I didn't get credit for each room, the phone operator mentioned that I would only get credit for 1 room due to the fact that each had the same check in date. My interpretation of the T&C is otherwise. Does anyone have any experience with this? Should I be getting 4 credits instead of 1? I have pasted below the pertinent section of the T&C, with a part in bold.
A stay is defined as all consecutive nights at one hotel, even if the Member checks out and checks back in during those dates. The Member must reserve the room in the Member’s name and stay overnight. Stay credit for YouFirst is for individual travel only. Only one Member per room will receive credit for each stay. Requests to divide or consolidate folios after the stay will not be accepted. Membership benefits apply for the Member only and are not transferable.