FlyerTalk Forums - View Single Post - new lounge rules for gold? [End of Open Doors for Golds]
Old May 20, 2011, 10:41 am
  #143  
NickB
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Originally Posted by Land-of-Miles
On my rare forays to the dark side of the lounge pavilion (AKA Galleries Club) I have hardly encountered a stampede of goody bag toting Golds and strongly suspect a mountain is being made of a molehill in order to make yet another small cost saving.
^ The perverse effect of different departments having "efficiency gain/productivity" targets without consideration of the broader implications of the changes being introduced.
NickB is offline