Originally Posted by
Land-of-Miles
On my rare forays to the dark side of the lounge pavilion (AKA Galleries Club) I have hardly encountered a stampede of goody bag toting Golds and strongly suspect a mountain is being made of a molehill in order to make yet another small cost saving.
^ The perverse effect of different departments having "efficiency gain/productivity" targets without consideration of the broader implications of the changes being introduced.