FlyerTalk Forums - View Single Post - New Reservations via Egencia not being linked to AAdvantage account
Old May 19, 2011 | 1:00 pm
  #11  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Many Latin Americans have a similar issue - in Latin America, the common use is Firstname Paternal last name Maternal last name, but AA wont; allow it, so on aa.com you wind up with the two last names turning into one name, creating problems of various sorts (passport matching, purchasing from an agency, etc.)

Instead of having Juan Martinez Alva, one winds up with Juan Martinezalva on AA. After years and years, AA plays dumb about the whys and the cure. By the time they actually fix it (one assumes it will require Jetstream?), I will only be able to ride AA as Jim Wilson.
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