Is complimentary admission to the Best Care Club in Milwaukee still included in Classic Plus?

I'm looking to book a ticket, and when I hover over CP on the fare matrix it doesn't have that in there anymore. I swear it did when I looked last week. It does still have BCC access lites on the "Fare Options" page of the F9 website.

Also, can someone tell me what the process is for getting a refund on a CP ticket? Is it an easy process? Can you cancel anytime up until the departure time?