Today I finally got to see the new SA/FA booking pages. As others have commented, they sure managed to bury the Award listing page and the Award booking page. Here is how to save yourself some hassle:
If you like bookmarks, use these links:
There is no longer a separate entry page for the award calendar; it is now just a check box on the regular flight search page. ^ The Flexible Date version of the Award search URL causes the form to be displayed with the box already checked.
There are two different versions of the Award Booking page just in case the shortened one doesn't work right. It
should but I did
even less testing on these links than SWA did on the revamped web site!
If you prefer using the AwesomeBar instead of or in addition to bookmarks, some of these pages are real easy to get to with just a few keystrokes. Use your favorite shortcut to jump to the bar and type fragments such as /cert for the award certificates list, /reiss for the reissue page, ?flex for the award calendar page, etc. Or whatever works for you. Just be sure you
don't select any URL with a disc= parameter that the AwesomeBar already remembers from prior visits to those pages. Those disc parameters reference previous sessions, so they won't work.
Update:
As noted elsewhere in this thread, SWA made changes to the web site that broke the ability to easily view Award availability even if you have no available Awards. I later discovered that with a bit more effort it is still possible to view flight-specific Award seat availability. Due to management's user-hostile insistence on hiding this information from most customers, however, I will not post the details publicly. Send
a PM to me if you want to know how to accomplish this task. (If you are not a known regular contributor to the RR forum, you will need to give assurance that you are not an SWA employee or contractor, not an employee of an SWA contractor, and that you will not divulge the provided information to any such person.)