Originally Posted by
goldfire989
Staying at the W Times Square right now. Have been platinum for three years now and spend a significant time at SPGs - so far this has been one of the worst experiences at a NYC Starwood - no upgrade, checked in and was offered a room on extremely low floor (11) and could barely get a higher room. The wall literally shakes every time my neighbors close their door!!! It's unfortunate but this hotel is not doing justice to the W brand.
i disagree....i have stayed here many times & all my stays have been excellent....you probably just got a bad room since the hotel was full....