Originally Posted by
Krazyglue
I have noticed the same on domestic flights. There is a lot of chatting in the galleys. F or Y it's the same. In F you can sometimes stare down one of the FA's.
I was in J from ORD to LHR and there were 12 empty seats a few months back. On that flight it was white glove service with a smile.
I think it has to do with the FA. Either they like to work, or they hate their work.
There is a lot of dead wood that should be chopped down to let new trees grow in the AMR system.
Interestingly enough I flew the same route last month in J and there were also 12 empty seats and service was terrible. I found it easier to go all the back to coach and get my drinks. The FA tried to charge me and I gave her my card. She said she would bring the receipt and asked my seat #. When I told her, her eyes just about popped. She decided against charging me and the service suddenly reappeared in J for the remainder of the flight.
It's hit or miss. It's the people and leadership. The pursuer sets the tone. If he/she does not want to work or lead by example the service will be down hill.