Originally Posted by
3Cforme
I think many people here would acknowledge that 12,500 points can be worth a lot more than her $20 offer. As a rule, I don't expect compensation for every service failure although I will give the desk information in order to prompt a fix for the next guest.
12500 points?
wooow
actually, i absolutely agree that the op should get something but i doublt that hilton has open ears
ps: can we also ask for compensation for slow/almost inexistent internet speed? that's often a main annoyance