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Thread: New depths of service for UA: ICN-SFO in C
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Old May 15, 2011, 10:00 pm
  #84  
malgudi
 
Join Date: Dec 2002
Location: SFO
Posts: 3,942
Too verbose for a complaint letter (IMO)

Originally Posted by embarcadero1
Too verbose for what?

If I were on the receiving end of this kind of letter, I'd want to understand what happened. Getting cash was not my objective.
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