Originally Posted by
estnet
So new to this airline and happily ugd to business after the safety demo check for a tab for life jacket. Don't see it and can't budge the strip that says pull I ask the purser. She can't open it either, seems totally unconcerned sort of shrugs her shoulder when I say hope there is no emergency and leaves.
Video stuck on announcement mode. After three attempts to reset it purser says sorry flight is full so I can't move you.
Oh and seat moves back about two inches with any pressure - like take off- so I find myself leaning back. Again when reported to staff they seem totally unconcerned, language isn't an issue bc were departing Singapore and purser speaks excellent English.
As I'm about to start flying CP I'm a bit worried, first about their indifference to safety, no attempt at service recovery, and NO ASSURANCE that any of the problems are being reported and will be fixed!
So what I want to know is did I just have a bad crew or is this normal for Cathay?
I hope you weren't on this flight mentioned in the thread " Cathay Pacific plane makes emergency landing".
If I were you right a feedback to them - I had a similar issue couple of years ago. It was a nightflight HKG to Europe and the PA system was making a terrible sounds already when we boarded. I raised my concern about this as you could hardly here any announcement. It went on and off - so finally during flight they decided to swiych off the enitre PA system for that part of the cabin (I assume that was technically possible). In the beginning I thought it was fixed and was suprised there weren't any announcements
.
I asked the FA why they switched off and they just said it was easier that way. I wrote to CX and mentioned this as a safety issue and how easy it was for them to have ignored this fact. Got a reply back and some mileage for providing the feedback.