Originally Posted by
ZapperO
Used the Chase website and their "Send a Message" feature. Had two different accounts, one was sent to the "General Account Inquiry" folks and the other was sent specifically to the Ultimate Rewards department. Both resulted in getting the extra 25k.
Good luck!
I got a response that the 50k offer is for new cardholders only. They gave me 2.5k as a consolation. Which means I'm going to cancel the card before the annual fee is up.
Going to try and call and see if I get any better luck, but probably going to get a similar response, now that I've already been given a token amount of points.