Recently I wanted to cancel an upgrade request. Going to the "upgrade" screen I saw no cancel option - the booking was part of a LONE4, 001- ticket on QF metalFlight number. I was able to call Qantas and cancel by asking.
This was in February.
So it's not always possible to do it online these days.
Last edited by serfty; May 15, 2011 at 4:55 am
Reason: addional info