I know plenty of (and some at this site) flyers who love United. Good for them. Here's the low down on my experience with United.

Thanksgiving weekend a few years ago
PIT-JFK (I believe, one of those New York airports)
1 hour delay as they hold up the whole plane for an elite level member since no one wanted to take their compensation (someone in the end took $700!)

JFK-PIT
8 hour delay because we had a flat tire. Mechanic had to fly in from Dulles. Union thing I bet. Then it turns out he forget the REPLACEMENT tire! When we finally got on the plane they forgot to FUEL the plane! ANd when we got off the ground we found out we had enough fuel all along, the pilot just calculated wrong! Wasted another 2 hours that way.

COmpensation: 3 $25 certs, that cant be used together or transferred to anyone else. They weren't signed either like required, so USELESS and sitting in my desk.

A couple of weeks later,
PIT-ORD, ORD-AUS
Ok flight with decent meal. I was going to give United a second chance after sending off a letter complaining about the last flight.

AUS-ORD No problems. Bad food this time.
ORD-PIT
1 hour flight with 2 hour delay. Agent refuses to give any reason. Gives another $25 useless certificate, but not to me since I dozed off on the plane and then refused to give me one since they don't believe I never got one.

Afterwards I got my letter with the complaints about the 8 hour delay due to mechanical difficulties, and they responded telling me according to their records the flight left 10 minutes late!

That was the last straw. After that ... 'anything but United'.

I have had similar problems with Continental (but they gave me free champagne to make up for it and said WE'RE SORRY) USAirways (but they gave me free confirmed upgrades to make up for it and said WE'RE SORRY) but on United (you're a **** liar, go to hell). So... obviously you see why I feel strongly on the issue.

My only issue with the first response to my post is about 'postworthiness'. My post is as worthy as any other. And if you choose to fly United you do so at your own risk

Thanks...