My experience, too, with Hertz in Boston. I once waited half an hour for a shuttle bus there. At that point, my #1 gold reservation went off the computer, so I got to wait in line, too.

Although to be fair, Hertz was flawless on last week's trip to BOS.

BearX220: Welcome, good to have you here! BTW, there is an icon you can click on to edit your post (next to "INFO" and E-mail).

[This message has been edited by dgolds (edited 08-30-1999).]