Sounds like a bit of a drag to go through DFW and MIA to get to SAO! Agree with you on the tomato soup - seems to be a domestic lunch time thing with AA - did you get any of the fresh baked cookies? I think they are great.

I like the Flagship Lounge at DFW - much more private and quiet than the Admirals Club and usually closer to the gates for international departures. Each time I have visited there was a small selection of food items available. Having to ask the attendant for a drink is funny, but I think AA is scared that the passengers will start filling their carryon's if it were self-service . The last time I was there they did have a computer with internet access - it is kind of hidden behind a cubicle at the back of the lounge. I think they also had a fax and photocopier but I could be mistaken.

It's dissapointing that AA did not provide true flagship service on the DFW-MIA leg. I think that a letter of complaint would'nt go astray - particularly given how much promotion they do for it.

Agree with you on the MD-11 seats, much more comfortable. Note that AA will be installing the new sleeper seats on the 767's servicing South America "real soon now".

Overall, I think AA has a lot of catching up to do with respect to their oneworld partners. I know a couple of people on the inside and they tell me there are plans to upgrade all aspects of their service - from check-in, lounges, inflight service and amenities. We wait with baited breath .