FlyerTalk Forums - View Single Post - Combining 2 e-certs - who should I call?
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Old May 12, 2011 | 2:08 pm
  #7  
goalie
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Originally Posted by Boeing736
I called web support today:

1) a combination of two or more certificates is not possible if you want to use them for one person
2) two or more certificates can be combined if your intention is two have one PNR for two or more people
(I have no idea how the actual process works, eg if they issue a new certificate or simply complete the booking process for you).

Stefan
If I can pass on an observation for the UA side.....

1) The same
2) The same

And as to #2, last month I applied 2x$200 e-certs to a reservation I made for goalie-parents and it was very straight forward. All I did was call UA's web-support and ask if it could be done as I knew I could book the tix separately but I wanted to keep them on one PNR*. I had goalie-parents personal info, all the flight info and the cert numbers and they booked it. Took all of 10 mintues (and for me, no phone fee as I'm a 1k but if you are using a cert there is no fee with UA regardless of status so the same should apply for CO, right?)


*Prior to calling, I did not know it was possible to use multiple e-certs for multiple pax on one PNR and the agent said the same as what you noted in #2
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