FlyerTalk Forums - View Single Post - "Proactive" rebooking?
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Old May 10, 2011 | 11:49 am
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mahasamatman
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If the old flight was full and they know they'll need to rebook, it's in their best interest to proactively rebook people. They probably go in status order to give higher status people first choice. Your other gauge changes probably didn't result in a major oversell situation.
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