FlyerTalk Forums - View Single Post - There has been a change affecting this trip !
Old May 10, 2011 | 8:28 am
  #5  
jeromyers
 
Join Date: Feb 2009
Location: JFK
Programs: Delta Skymiles, Hilton
Posts: 251
No doubt- I have also had many of these glitches on almost every itinerary since beginning of the year!

I just think it causes un-needed frustration for customers who do OLCI and have to be deal or not deal with these glitches and know one at DL IT seem to have desire to fix any of it? Wonder how many folks use the option to change their flights since it offers that option even though there is nothing wrong with the scheduled flight. I could have changed my flight at no charge.

Someone should get the press to write an article about how terrible the website is for customers and list the problems and see how DL responds to the complaints.
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