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Thread: Have you ever been op-up (long-haul) with a non-status friend?
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Old May 9, 2011 | 3:10 pm
  #18  
cxfan1960
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by Cathay Boy
Again, this is just people that will sue for any and all reasons. One can simply board, go to J, and ask any pax: "would you like an F seat for a J seat?"
The reason was that the couple declined the op-up and CX refused to sit them in J with their friends. That was a situation mishandled by CX, IMHO. CX was being too inflexible in involuntary upagrade.
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