Originally Posted by
avm2806
Actually - I get it just fine... as someone who has switched from LH/BA to 9w and a former LH SEN (still fly BA often due to needing London and USA on the same trip)... What 9W offers that takes passengers away from LH?...
1) Flat beds in business with a full turn down service, sleeper suits etc (almost First class product at Biz pricing)
2) Personalized service at all major airports
3) Generous baggage allowance (All elites traveling transatlantic are allow 4 pcs x 23kgs - and they hardly ever make noise about overweight bags).
4) Excellent Indian food
5) Some of the best economy seats in the sky
6) AVOD on all flights (unlike LH which don't even have PTV's at the back).
and the list goes on...
Sorry, you don;t get it. Your personal preferences have nothing to do with preferences of others, especially those who do not travel in a premium cabin. People have different idea of comfort and different tolerance of what they consider inconvenience. Indian food, for example might not be a criterion for non-Indians. Indian food does nothing for non-Indians. It makes little difference when it comes to generating revenue from is 5th freedom rights in BRU.
I am not disputing your claim that 9W suits your needs and palate better.
You extrapolating from your personal preferences, when the reality is that your personal preferences mean nothing over all, unless you think that the airline depends exclusively on your business.
Elites rarely travel with 4 bags. The desi masses who travel to India with loads of stuff are not all elites. For them and many others, price is the biggest consideration. As far as Indian food is concerned, AI has pretty good Indian food too. Any advantage that 9W migh have over AI in terms of food is lost on price.
I understand, you want 9W to fit your needs, and join the alliance you belong to, but there is big market out there whose preferences are not necessarily the same as yours.