Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Personally, i've experienced phantom availability where I can't book online, or even if I call in, the reservation agent can't book either.
Their explanation is, that flights are only available with certain *A 331 days out.. then why display the availability.