FlyerTalk Forums - View Single Post - Sheraton Pretoria (South Africa) [Master Thread]
Old May 8, 2011 | 4:44 am
  #23  
ajnaro
 
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
Back at the Sheraton Pretoria again, and everything is exactly the same as last time. In particular, no suite upgrade even though a suite was showing as available on spg.com and the Platinum concierge called the hotel and confirmed the availability of the suite. The duty manager, who is an extremely personable and delightful person, came up with some wild story about the suite being cleaned and available, but nonetheless not ‘perfect’ and so not really available after all. As it was already late at night and the manager was so pleasant, I did not push the point. She offered some nice-looking edible amenities, but I am unfortunately not really into that sort of thing. The moral is that if you have SPG Platinum credentials, and are looking for a suite upgrade, this is not the hotel for you. The best they offer is club-level upgrade to a sort of junior suite with a queen bed and complimentary mini-bar and internet (download speed extremely slow at 0.11 Mbps). The breakfast in the restaurant downstairs is spectacular, but the club is mediocre. The location is fine if you have a car, take taxis, or want to visit the Union Buildings, but not otherwise.

Last edited by ajnaro; May 8, 2011 at 4:52 am
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