Originally Posted by
Liba
I contacted the hotel (Comfort Hotel... the cheapest place we could find for a family of six near Heathrow) to make sure it would be okay to have the food delivered before we got there (Hermolis delivers from 1-5pm and we aren't going to be getting to the hotel much before 10pm) and this was their reply:
"Good evening,
My manager has just come back to me and what he says is that due to health and safety reasons we are unable to accept any food delivery unfortunately."
So I guess we are back to square one. Argh!
I've never had a problem with any hotel in the UK not accepting Hermolis meals, although I've never had them delivered in, but have brought them along myself, and then had them stored in the hotel freezer until needed.
As suggested above, ask Hermolis to contact the hotel, and everything should hopefully be ok